Managed Services


Managed services geared towards minimizing downtime and boosting productivity

Companies face the challenge of managing scarce resources amidst the constant upheaval of the digital market. Managed IT services offer tailored solutions to propel digital transformation forward without diverting attention.

Progressive companies view managed services as a strategic edge rather than merely a means of cutting costs. Selecting the right application within your digital journey is crucial. There are opportunities to enhance service delivery, bolster agility, streamline operations, and broaden service coverage—all while mitigating ICT risks.

Explore how RSI’s Managed Services grant you access to the necessary expertise to oversee, handle, and maintain your systems, allowing you to concentrate on serving your customers.


Highly skilled and accredited team

Backed by tier 1 tool sets

Australian led services

Services maturity

Flexible contract structures

24x7x365 coverage across all
technology towers

Managed Services

Find a managed service tailored to suit your company's requirements

Managed Service Desk
IT Service Management
Endpoint Management
Backup as a Service (BaaS)
Asset Management
Network Management
Managed Security
Monitoring & Event Management
Managed Field Services
Managed Cloud & Data Centre
Frameworks and toolsets

Harnessing the ITIL managed services framework

ITIL serves as a foundational framework guiding our support operations for customers’ environments. It encompasses a comprehensive set of best practices for IT service management (ITSM), emphasizing the alignment of IT services with business needs.

By leveraging ITIL, RSI Technologies ensures effective risk management, establishment of cost-efficient practices, and the creation of cloud managed services and IT environments that are primed for growth, scalability, and adaptability.

This framework, integral to all our services, guarantees that customers receive optimal support solutions tailored to achieve their desired business and technology objectives.

Access ServiceNow

ServiceNow, an industry-leading platform, ensures streamlined business operations by consolidating essential processes into a single ITSM solution. As part of our commitment as a managed services provider, RSI has made significant investments in ServiceNow. This enables customers to access relevant processes, governance, and the ITIL Framework conveniently from a centralized portal hub.

Customers can directly access ServiceNow or integrate with the platform using plugins to access pertinent insights seamlessly.
Why RSI Technologies?

Collaborate with the foremost enterprise IT organization in Australia

Harness the expertise of our seasoned program and project delivery professionals to transform your organization’s vision into tangible success.

Our vast network of associates and industry experts supplements our consulting teams, ensuring impactful outcomes. We provide seasoned professionals with a blend of relevant qualifications and hands-on industry knowledge.
Related Resources

Knowledge Centre